AI systems that work.

Custom AI agents that handle your customer conversations, automate your operations, and surface insights that matter. No templates. No drag-and-drop builders. Built for your business.

How Kian works

One conversation. Five seconds.

Step 1 of 5

A message arrives.

A customer asks about their order through the chat widget on your website. This is where Kian starts.

K
Kian
Online
Where is my order #38291?

Step 2 of 5

Kian understands.

Intent classified. CRM queried. Knowledge base searched. Confidence scored — all in under a second.

Intent Detected
Order Status Inquiry
High confidence
CRM Context
CustomerSarah M.
Order#38291
StatusShipped
ETAApr 2
Knowledge Sources Used
Shipping PolicyOrder DatabaseFAQ: TrackingCRM: History

Step 3 of 5

Response composed.

A verified, sourced response is generated — matching your brand tone, citing knowledge sources, passing all guardrail checks.

Professional, helpfulGuardrails passed
Hi Sarah! Your order #38291 shipped on March 29 and is currently on its way. The estimated delivery date is April 2.

You can track your package using the tracking link in your confirmation email. If it doesn't arrive by April 3, just let me know and I'll look into it right away.
Shipping Policy v3Order #38291 Record

Step 4 of 5

Delivered. Resolved.

The customer gets their answer instantly. The conversation is auto-resolved. No human needed.

Where is my order #38291?
Hi Sarah! Your order #38291 shipped on March 29. Estimated delivery: April 2. Track it via your confirmation email link.
Auto-resolved
Tracked live

Step 5 of 5

Insights captured.

Every interaction feeds your analytics. Topics, resolution quality, response patterns — tracked live.

Resolution Rate
Tracked live
Trending up
Avg Response
Tracked live
Improving
Top Topics (7d)
Order Status
Tracked
Returns
Tracked
Product Info
Tracked
Pricing
Tracked
Account
Tracked
01AI Automation

Automate every incoming conversation

Messages arrive from chat, email, Slack, and web forms. Kian classifies each one, routes it to the right workflow, and handles it — without human intervention.

Incoming MessagesTracked live
Laura M.Chat

Hi, I have a question about my last invoice ...

Billing
Finance
Tom R.Email

Our team would like a demo of the enterprise plan

Sales Lead
Sales
Sarah K.Slack

The API keeps returning 502 on the /users endpoint

Bug Report
Engineering
Max B.Form

Interested in custom AI integrations for our CRM

Partnership
Partnerships
All messages classified and routed
No manual triage needed
02AI Solutions

Custom workflows, zero guesswork

Define the logic once. Kian executes it across your connected tools — from first trigger to final action.

Workflow PipelineLive execution
TriggerMessage received
ClassifyIntent detection
EnrichContext lookup
DecideRule evaluation
Branch
Auto-respond
Draft and send reply
Escalate
Route to human agent
03AI Analytics

See what matters, as it happens

Every conversation feeds your analytics. Topics, resolution quality, sentiment — all tracked automatically. No dashboards to configure.

Analytics OverviewReal-time
Resolution Rate
Tracked live
Avg. Response Time
Tracked live
Escalation Rate
Tracked live
Sentiment Analysis
Positive
Neutral
Negative
Trending Topics
BillingAPI IntegrationOnboardingPricingEnterpriseDemo RequestBug ReportFeature Request
Use cases

Built for real business problems

See how Kian transforms your daily operations.

Manual support doesn't scale

  • Repetitive questions eat up your team's time
  • Response times spike during peak hours
  • Knowledge scattered across multiple tools

Kian handles it

  • Instant responses from your knowledge base
  • Only complex issues reach your team
  • Every interaction logged and searchable
C
What's the status of my order #4821?
K
Order #4821 shipped yesterday via DHL. Tracking: DE4821...7F. Estimated delivery: March 18.
Auto-resolved

Connects to your entire stack.

Kian reads and writes to your tools. No middleware. No manual sync.

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S
Slack
Slack
N
Notion
Notion
H
HubSpot
HubSpot
G
Google
Google
S
Salesforce
Salesforce
Z
Zendesk
Zendesk
I
Intercom
Intercom
J
Jira
Jira
T
Teams
Teams
S
Shopify
Shopify
A
Airtable
Airtable
L
Linear
Linear
S
Slack
N
Notion
H
HubSpot
G
Google
S
Salesforce
Z
Zendesk
I
Intercom
J
Jira
T
Teams
S
Shopify
A
Airtable
L
Linear
S
Slack
N
Notion
H
HubSpot
G
Google
S
Salesforce
Z
Zendesk
I
Intercom
J
Jira
T
Teams
S
Shopify
A
Airtable
L
Linear
Security

Enterprise-ready from day one

Your data stays yours. Security-first architecture with EU hosting and full compliance controls.

app.vallit.net/security
Security Overview
Last updated: just now
Encryption at RestAES-256
Active
Transit EncryptionTLS 1.3
Active
Data ResidencyEU — Frankfurt
Configured
Uptime (30d)99.97%
Healthy
Last Security AuditMarch 2026
Completed
SOC 2 Type IICertification
In Progress
GDPR Aligned

EU data protection compliant

EU Hosted

Frankfurt data centers

SOC 2 Type II

Certification in progress

99.9% SLA

Guaranteed uptime

Audit LogsFull visibility into every action Kian takes.
Role-Based AccessGranular permissions for every team member.
Data RetentionConfigurable policies. Deletion on request.
Zero PlaintextAll sensitive data encrypted at rest and in transit.

Stop doing work a machine should handle.

Tell us the workflow. We'll build the system.